Last updated: May 25, 2026
These Terms and Conditions ("Terms") govern your use of the Mars Softech website and your interaction with our software development, automation, website, digital growth, consulting, and related services. By using this website or engaging with us, you agree to these Terms.
Use of This Website
You may use this website for lawful business and informational purposes only. You agree not to misuse the website, interfere with its operation, attempt unauthorized access, submit harmful code, scrape content in an abusive way, or use the website for fraudulent, unlawful, or misleading activity.
Information on This Website
Website content is provided for general information about our services and capabilities. It does not create a client relationship, guarantee a specific result, or replace a written proposal, statement of work, service agreement, or other signed contract.
Service Enquiries and Proposals
When you submit an enquiry, request an audit, book a call, or discuss a project, you agree to provide accurate information and enough context for us to assess the requirement. Any estimate, timeline, recommendation, or proposal is based on the information available at that time and may change if the scope, assumptions, dependencies, or technical findings change.
Project Scope and Deliverables
Project deliverables, responsibilities, timelines, fees, revisions, acceptance process, maintenance, support, and ownership terms should be confirmed in a written proposal, statement of work, invoice, contract, or project communication. If there is a conflict between these website Terms and a signed agreement, the signed agreement will control for that specific project.
Client Responsibilities
For service work, you may be responsible for:
- Providing accurate requirements, feedback, approvals, content, brand assets, access, credentials, and technical information.
- Ensuring you have the right to use any materials, data, software, accounts, or third-party services you provide to us.
- Reviewing deliverables, testing business-critical workflows, and raising issues within agreed review periods.
- Maintaining backups, security practices, licenses, subscriptions, hosting, domain names, and third-party accounts unless we have expressly agreed to manage them.
Fees, Payments, and Taxes
Fees, payment schedules, taxes, refunds, cancellation terms, and late payment consequences will be stated in the relevant proposal, invoice, statement of work, or agreement. Unless otherwise agreed in writing, payments already made for completed work, reserved time, third-party costs, or delivered milestones may be non-refundable.
Intellectual Property
Unless agreed otherwise in writing, we retain ownership of our pre-existing tools, frameworks, templates, processes, reusable code, know-how, documentation patterns, and internal methods. You retain ownership of your pre-existing business content, data, brand assets, and materials. Ownership or license rights in custom deliverables will be handled according to the applicable written agreement and payment status.
Third-Party Tools and Services
Projects may depend on third-party platforms, APIs, plugins, hosting providers, payment processors, analytics tools, communication services, AI tools, or other external systems. We are not responsible for outages, pricing changes, policy changes, data practices, limitations, or failures of third-party services outside our reasonable control.
AI, Automation, and Digital Growth Services
Automation, AI, SEO, advertising, analytics, and growth-related work can improve processes and decision-making, but outcomes may vary based on data quality, market conditions, user behavior, platform changes, budgets, competition, and client implementation. We do not guarantee rankings, revenue, leads, platform approvals, model output accuracy, or business results.
Confidentiality
We aim to handle non-public project information responsibly. If a project requires specific confidentiality obligations, non-disclosure terms, data processing terms, or security controls, those should be agreed in writing before sensitive information is shared.
Portfolio and Attribution
Unless restricted by a written agreement, we may reference completed work in our portfolio, case studies, proposals, or marketing materials using your business name, logo, project summary, screenshots, or publicly available results. You may ask us not to use sensitive or confidential details.
Warranties and Disclaimers
The website is provided on an "as is" and "as available" basis. We make reasonable efforts to keep information accurate and the website available, but we do not promise that the website will be error-free, uninterrupted, secure, or fully up to date. Service warranties, if any, must be stated in a written agreement.
Limitation of Liability
To the maximum extent permitted by law, Mars Softech will not be liable for indirect, incidental, special, consequential, punitive, or business loss damages, including lost profits, lost revenue, lost data, downtime, or loss of goodwill. Where liability cannot be excluded, it will be limited to the amount paid to us for the specific service giving rise to the claim, unless applicable law requires otherwise.
Indemnity
You agree to indemnify and hold us harmless from claims, losses, liabilities, damages, costs, and expenses arising from your misuse of the website, breach of these Terms, violation of law, infringement of third-party rights, or materials and instructions you provide to us.
Termination
We may suspend or stop website access, communications, or services if you misuse the website, fail to pay agreed fees, breach these Terms or a written agreement, or create legal, security, operational, or reputational risk. Project termination terms may be further defined in a separate written agreement.
Governing Law
These Terms are intended to be governed by the laws of India, unless a written agreement states otherwise. Courts or other dispute resolution forums with appropriate jurisdiction will handle disputes that cannot be resolved informally.
Changes to These Terms
We may update these Terms from time to time. The updated version will be posted on this page with a revised "Last updated" date. Your continued use of the website or services after changes are posted means you accept the updated Terms.
Contact Us
If you have questions about these Terms, contact us at [email protected].